8000 Decarie Blvd,Suite 440
Montreal, Quebec H4P 2S4
Tel: 514-340-3937
Fax: 514-340-2729
Email:info@eyehealthmd.com

Cancellation Policy Regarding Missed Appointments

Our clinic manages a significant demand for appointments on a daily basis.
If you are unable to attend your appointment, please inform us 72 hours in advance to allow access to another patient. Failure to attend your appointment creates considerable delay in the provision of care for yourself, and prevents access to care for other patients in need.
Cancellations should be done during regular business hours with a staff member. As such, missed appointments without prior notice will be subject to the clinic’s cancellation fee of $75.00. We are unable to guarantee a reminder call prior to your visit. Once your appointment is booked, you are responsible for noting the date and time. If you have an outstanding balance it must be paid prior to your next appointment with your doctor. Patients with a repetitive cancellation history may be denied future appointments.

Thank you for your understanding